INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Policy for Retro Design Boutique
Our beloved customers, our aim is to ensure your satisfaction so we kindly ask you to:
- open the package to check it before you receive it
- Decide if you want to receive the item or not and the courier will wait for you 5 minutes to check the package
- If you want to return the package, you will have to pay full shipping fees
- If you want to exchange the item, you will have to pay delivery fees and get back to us dm to inform us with the item that will be exchanged and we will send it back to you
- Shipping fees can only be waived in case of receiving a damaged item
Thank you for your understanding
INFORMATION ABOUT US